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from CUSTOMERS near NEWPORT BEACH!
The 2016 models are few and far between right now, so we were impressed with the lower offer Norwalk Toyota made over the phone. Richard Ingrassia was our sales representative, who handled the transaction so that we could leave with the car that same day. Richard was courteous, patient, and thorough in his explanation of the car's features and performance. The whole process could not have gone smoother!
They did everything they could to ensure my experience was excellent, and it absolutely was. Will definitely refer to others and go back for a future car!
I spent almost two months searching for a dealership that would provide a good deal for the car I was looking for. During the search I sent out numerous e-mails as a way to weed out some of the dealerships. Rick Burgess was considerate and patient with me throughout the entire process. He was up-front with me and was willing to work on my time. The dealership itself was clean and well-maintained but I can say that Rick made the difference for me to travel to Norwalk and purchase a car with them.
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